Privacy policy

1. Commitment to privacy

The Mayfair Project Office (“we”, “us”, “our”) respects the privacy and confidentiality of prospective purchasers, buyer’s agents, property advisors and visitors enquiring about the proposed residence and landholding at 76 Windermere Road, Hamilton QLD 4007 (“Mayfair”). We manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Personal information we collect

We only collect personal information that you voluntarily provide when you submit an enquiry via our website. This may include:

• Your full name, email address and telephone or mobile number;
• Your preferred method of contact (telephone, email, WhatsApp, SMS or WeChat);
• Whether you are enquiring as a private buyer, a buyer’s agent representing a client, or an introducing property advisor;
• Your acquisition interest (pre-construction co-build customisation, turnkey house-and-land package, or vacant landholding); and
• Any customisation notes, questions or correspondence you choose to share with the project team.

3. Zero third-party advertising trackers

This website is engineered as a private architectural presentation. We do not use third-party advertising cookies, cross-site tracking pixels, behavioural profiling scripts or external analytics networks. Standard server security logs (such as IP address and request timestamp) are used solely for rate-limiting, spam prevention and network security.

4. How we use your personal information

Your personal information is used strictly for the purposes for which it was provided, including:

• Responding to your enquiry regarding 76 Windermere Road, Hamilton;
• Discussing pre-construction customisation options, build timelines, indicative pricing and contract structures with the project team; and
• Where appropriate or requested by you, coordinating with an authorised project advisor, architect, builder or legal representative to assist with your enquiry or contract preparation.

5. Confidentiality & disclosure

We understand the discretion expected in prestige residential transactions. We never sell, rent or trade your personal information to third-party marketing lists. Your details may only be shared on a confidential, need-to-know basis with:

• Members of the Mayfair Project Office and development partnership;
• Our appointed architectural, interior design or construction consultants when responding to your customisation requests;
• An authorised real estate advisor or legal representative directly assisting with your enquiry or contract of sale; or
• Regulatory authorities where required by Australian law.

6. Storage, security & retention

Enquiries are transmitted over encrypted HTTPS connections and stored securely with restricted access. We retain enquiry records only for as long as reasonably necessary to manage the sale and customisation process for Mayfair and to comply with statutory record-keeping obligations in Queensland.

7. Access, correction & contact

You may request access to, correction of, or deletion of any personal information we hold about you at any time by contacting the Mayfair Project Office at [email protected] or via the online enquiry form. We will respond promptly in accordance with the Australian Privacy Principles.